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Ben McAdam
December 18, 2024
Optimising Your Website for Voice Search
Voice search optimisation is the process of tailoring your website’s content and structure to improve its visibility and performance in voice search results. Unlike traditional searches, voice queries rely on natural language and conversational phrasing. By adapting your website to cater for this, you improve your chances of being featured in voice search results, ultimately driving more traffic.

What is Voice Search Optimisation?

Voice search optimisation is the process of tailoring your website’s content and structure to improve its visibility and performance in voice search results.

Unlike traditional searches, voice queries rely on natural language and conversational phrasing. By adapting your website to cater for this, you improve your chances of being featured in voice search results, ultimately driving more traffic and improving user engagement.

Why Voice Search Matters

Growing Popularity

Voice search is no longer a novelty, it’s mainstream. Nearly 60% of consumers aged 25 - 34 use voice search daily, and this trend is only set to grow. By 2028, the voice assistant market is expected to gain over 20 million new users, with a projected global value of nearly £25 billion by 2033. As consumer behaviour increasingly favours voice-activated interactions, businesses must adapt.

Competitive Edge

Websites optimised for voice search are primed to capture attention, drive traffic and convert visitors into customers. Voice search optimisation isn’t just a technical tweak, it’s a strategy to stay ahead of competitors.

How Does Voice Search Differ from Text Search?

Conversational Language

Unlike text searches, voice queries are conversational and natural. For example, someone might type, “best outdoor activities in Leamington Spa,” but they’ll say, “Alexa, what are some fun things to do outdoors in Leamington Spa?” Your content should reflect this conversational tone to match user intent.

An Amazon Alexa voice assistant speaker on a table
Longer and Specific Queries

Voice searches tend to be longer and more detailed. Instead of typing “men’s shoes,” a voice search user might say, “Find brown men’s shoes for sale, size 10, under £50.” This shift reinforces the importance of optimising for long-tail keywords and natural phrases.

Key Strategies for Voice Search Optimisation

Adopt a Conversational Tone

Tailor your content to sound conversational and approachable. Avoid overly formal language and (once again!) use long-tail keywords that mirror how people speak. Think about the questions your audience might ask and address them directly.

Focus on Local SEO

Many voice searches involve local intent, such as “Where’s the nearest coffee shop?” To capture this audience you can:

  • Optimise your Google Business Profile.
  • Include location specific keywords in your content.
  • Maintain consistent NAP (name, address, phone number) information across directories.
Ensure Mobile-Friendliness

Most voice searches occur on mobile devices, so your website must be responsive and user-friendly. Simplify navigation, minimise content clutter and ensure your design adapts seamlessly to different screen sizes.

Aim for Featured Snippets

Voice assistants often pull answers directly from featured snippets. The image below was from a voice search asking “what are the coffee shops near me.” 

A featured snippet from a voice search on Google

To increase your chances of being featured on these snippets you can:

  • Use clear headings and subheadings.
  • Answer common questions concisely.
  • Implement schema markup to help search engines understand your content.
Improve Website Speed

Fast-loading pages are crucial for both traditional and voice search. Use tools like Google PageSpeed Insights to assess your site’s speed and make improvements, aiming for load times under two seconds.

Target Question Keywords

Voice search queries typically start with “who,” “what,” “when,” “where” or “how.” Create content that directly answers these questions. Adding a Frequently Asked Questions section can be particularly effective.

Leverage Structured Data

Implement schema markup to enhance your content’s readability for search engines. Structured data helps your site stand out in search results, increasing visibility and voice search compatibility.

The Business Benefits of Voice Search

Boost Brand Awareness

Appearing in voice search results amplifies your reach and visibility, connecting you with a broader audience. This can drive more traffic to your site and foster brand recognition.

Enhance Customer Experience

Voice search offers a hands-free, seamless way for users to find information and interact with your business. By optimising for this technology, you’re catering to modern customer expectations and delivering a superior experience.

Final Thoughts 

Voice search is becoming a pivotal aspect of digital marketing. By adopting conversational content, prioritising mobile and local optimisation and leveraging tools like schema markup, you can position your website to thrive. 

Need More Information?

To learn more about how The Digital Stride can elevate your business in the voice-first era, contact us or enquire today. 

Dave Jolly
December 5, 2024
Google’s November 2024 Core Update: The Impact So Far
Google’s algorithm updates often create ripples across the digital landscape, and November 2024 has been no exception. As we approach the third week of the November Google Core Update, there’s been notable movement in search rankings. In this blog we breakdown what’s been happening and what it could mean for your website.

Google’s algorithm updates often create ripples across the digital landscape, and November 2024 has been no exception. As we approach the third week of the November Google Core Update, there’s been notable movement in search rankings. In this blog we breakdown what’s been happening and what it could mean for your website.

Early Movements: November 13–14

The initial stirrings of the update were observed around November 13 and 14. However, this activity was relatively subdued, with only minor ranking shifts noted across the web. These early movements are typical of Google’s updates, often serving as precursors to more substantial changes.

Significant Volatility: November 16 and Beyond

By November 16, the update appeared to gain momentum. Websites across various industries reported noticeable fluctuations, with some experiencing significant increases or drops in visibility. This period marked a clear spike in Google search ranking volatility, indicating that the algorithm was rolling out changes more aggressively.

The heightened activity lasted a few days, capturing the attention of the SEO community. Many speculated on the nature of these changes, discussing possible impacts on content quality, backlink strategies, and site performance.

Calm in the Second Week

As the update progressed into its second week, the volatility seemed to stabilise. Ranking shifts became less dramatic, and the digital landscape settled into a period of relative calm. This phase is often seen as the algorithm "testing" and adjusting its tweaks, allowing webmasters to assess the initial impact.

Spikes in the Third Week

Just as things seemed to be levelling out, Search Engine Round Table reported a fresh surge in ranking fluctuations during the third week of the update. These spikes suggest that the rollout is ongoing, with Google continuing to fine-tune its algorithm.

What Does This Mean for Your Website?

Core updates often prioritise quality, relevance, and user experience. If your rankings have been affected, here are some key takeaways:

  • Focus on Content Quality: Ensure your content is original, well-researched, and provides genuine value to your audience.
  • E-E-A-T Compliance: Emphasise Expertise, Authoritativeness, and Trustworthiness (E-E-A-T). Build credibility through accurate information and authoritative sources.
  • Technical Optimisation: Check for issues like slow loading times, mobile usability problems, or broken links that could impact your ranking.
  • Monitor Analytics: Use tools like Google Search Console to track changes in traffic, impressions, and keyword performance.

Looking Ahead

While core updates can be challenging, they also present opportunities to improve your site and adapt to evolving SEO best practices. The November update is still unfolding, and its long-term impact will become clearer in the coming weeks. 


At The Digital Stride, we specialise in helping businesses adapt to algorithm changes and drive consistent growth through tailored SEO strategies. Get in touch and see how our team can support you through a core algorithm update.

Emma Mitchell
November 15, 2024
Meet The Team - Steve
It’s time to learn a little more about Steve!‍ Steve's role is split between heading up the SEO team and managing business development for the agency. In terms of SEO, his focus lies in building new and existing strategies for clients and working with the team to implement these strategies effectively.

It’s time to learn a little more about Steve!

Steve's role is split between heading up the SEO team and managing business development for the agency. In terms of SEO, his focus lies in building new and existing strategies for clients and working with the team to implement these strategies effectively.

On the business development side, Steve’s role involves maintaining strong relationships with our existing clients as well as generating new clients to work and build strong relationships with,  using digital marketing as a new and/or improved source of leads for their businesses.

Steve's career began as a mechanic in the Army, working on a mix of Land Rovers, Mastiffs, and occasionally tanks. Later, he redirected his career path toward business, pursuing studies at university.

His journey into marketing started with an internship at Stanley Black & Decker in Germany, where he gained extensive knowledge about brand marketing. While working within the Accessories team, he discovered SEO by chance while listing a new product range on Amazon.

After university, Steve continued his marketing career in the UK before travelling to Australia. During his travels, he worked for Royal Caribbean Cruises at their Sydney headquarters, managing websites and promotions.

After returning back to the UK, Steve began working agency side where he delved deeper into PPC and SEO, eventually focusing solely on SEO, and he hasn’t looked back since!

Drawing on the discipline instilled in him by his Army experience and his engineering mindset, Steve quickly achieved impressive results for SEO clients. His efforts have led to improved rankings, increased traffic, and new customers as well as building strong relationships with our clients.

Having proven his capabilities to both clients and the TDS team, Steve stepped into the role of Director. In this capacity, he focuses on business development and agency growth while continuing to work on SEO strategies for new and existing clients.

Outside of work, Steve is a water polo player for Coventry City Water Polo and has been involved in the sport for 25 years. Beyond the pool, he enjoys participating in Parkruns and travelling to explore new destinations. 

Simon Jones
November 13, 2024
Google’s November 2024 Core Update: What It Means for Your Website
As of 11th November, Google has officially started rolling out its November 2024 Core Algorithm Update, and as always, it’s causing a stir in the digital marketing world. Whether you’ve already noticed fluctuations in your rankings or are simply curious about what this update means, we’ve got you covered. Here’s everything you need to know about the update and how to navigate its impact.

As of 11th November, Google has officially started rolling out its November 2024 Core Algorithm Update, and as always, it’s causing a stir in the digital marketing world. Whether you’ve already noticed fluctuations in your rankings or are simply curious about what this update means, we’ve got you covered. Here’s everything you need to know about the update and how to navigate its impact.

What Is a Core Update?

Core updates are significant changes to Google’s search algorithm, aimed at improving how the search engine understands and ranks content. These updates happen three or four times a year and don’t target specific websites or pages but focus on rewarding high-quality, relevant, and authoritative content across the board.

If your rankings have dipped following a core update, it’s not necessarily because you’ve been penalised. Rather, it’s a signal that your content might not be as aligned with Google’s latest quality metrics as it could be.

Key Highlights of the November 2024 Core Update

While Google doesn’t disclose the specifics of its algorithm tweaks, early observations from the SEO community reveal a few patterns:

  1. Focus on Expertise, Authority, and Trust (E-A-T): Websites with strong expertise and authority in their niche are seeing gains, while those lacking depth or credibility may experience declines.
  2. Content Relevance and Freshness: Outdated or thin content appears to be suffering, as Google prioritises pages offering up-to-date and comprehensive information.
  3. User Experience Matters: Metrics like site speed, mobile-friendliness, and ease of navigation continue to play a crucial role in determining rankings.

What Should You Do Next?

If your rankings have been impacted, positively or negatively, here’s how to approach the situation:

1. Assess Your Content Quality

Audit your website’s content with a critical eye. Ask yourself:

  • Is the information accurate, original, and in-depth?
  • Does it reflect a clear understanding of the user’s intent?
  • Are you showcasing your expertise and authority in the subject matter?
2. Update and Optimise Existing Content

Focus on:

  • Refreshing outdated posts with current data and insights.
  • Expanding thin content to provide more value.
  • Eliminating duplicate or low-quality pages that don’t serve your audience.
3. Enhance User Experience

Google’s emphasis on usability isn’t going anywhere. Improve your:

  • Page load times.
  • Mobile responsiveness.
  • Site structure to make navigation intuitive.
4. Contact The Digital Stride

Need help navigating the November 2024 Core Update? Our SEO Team have got you covered.

At The Digital Stride, we specialise in helping businesses adapt to algorithm changes and drive consistent growth through tailored SEO strategies. Get in touch and see how our team can support you through a core algorithm update.

Simon Jones
November 6, 2024
Get Up to £1,200 in Google Ads Credit with The Digital Stride
Google Ads is one of the most powerful tools to help businesses grow, especially when managed by a certified Google Partner like The Digital Stride. From 7th November 2024, Google started rolling out an updated ad credit offer exclusively for brand-new Google Ads accounts, offering up to £1,200 in ad credits.

Google Ads is one of the most powerful tools to help businesses grow, especially when managed by a certified Google Partner like The Digital Stride. From 7th November 2024, Google started rolling out an updated ad credit offer exclusively for brand-new Google Ads accounts, offering up to £1,200 in ad credits. The new offer caters to various budgets, helping companies kickstart their advertising campaigns with maximum return.

As a Google Partner with over 20 years of experience, we can help you make the most of this offer, so let’s look at the new options to boost your business.

The New Ad Credit Options

Google’s latest ad credit offer introduces three tiers designed to suit different levels of investment:

  • Option A: £400 in ad credit when you spend £400
  • Option B: £800 in ad credit when you spend £1,200
  • Option C: £1,200 in ad credit when you spend £2,400

This offer is exclusive to brand-new Google Ads accounts when you make the qualifying spend over a 60-day period and is only available when working with Google Partners like us. 

This new approach offers more flexibility to businesses and allows you to choose a level that best aligns with your marketing budgets and growth goals. It also replaces the previous single-tier structure, under which businesses were only eligible for £400 in ad credit regardless if they spent in excess of £400. Now, with three distinct options, you have the flexibility to choose an investment level that best aligns with your advertising ambitions.

So, What’s The Catch?

If you’re a business looking to take advantage of this offer, then you must adhere to the following three conditions:

  1. Your account has no other promotions applied.
  2. Your account is billed to a country with Google Partners promotional offers.
  3. You are an advertiser who is new to Google Ads.

And that’s it. 

As a Google Partner, we have a monthly cap on the number of new accounts eligible for promotional codes, calculated as a percentage of the rolling monthly ad spend through our manager account. However, with our high ad spend, this cap is more than sufficient, so any new enquiries can benefit from the promotion without concern.

Why Work with a Google Partner like The Digital Stride?

As a Google Partner, The Digital Stride is qualified to set up and manage your Google Ads campaigns and is uniquely positioned to offer this exclusive ad credit. This offer is limited to accounts created under a Google Partner, so businesses that join forces with us can access valuable ad credits that would otherwise be unavailable.

The Google Partner status represents a commitment to quality backed by industry expertise and advanced Google Ads certifications. By working with us, you’ll benefit from a meticulously designed PPC campaign that aligns with Google’s best practices and incorporates advanced strategies tailored specifically to your goals. With our experience and resources, we can launch your campaign efficiently and deliver a higher return on investment.

Why Now Is the Perfect Time to Start with Google Ads

With this new ad credit structure, there’s no better time to launch a Google Ads campaign through The Digital Stride. Whether you’re starting up and looking to make a splash in your industry or an established business ready to expand your digital footprint, these offers make Google Ads more accessible than ever.

We understand that digital advertising can feel overwhelming, which is why we’re here to take the stress off your shoulders. As a trusted Google Partner, we manage all aspects of your Google Ads campaign, from account setup and strategy development to ongoing management and optimisation. Our goal is to ensure you see results quickly and get the most out of every ad pound you spend.

Simon Jones
November 1, 2024
Email Marketing Best Practices for Higher Engagement in 2025
In the world of digital marketing, email campaigns remain one of the most effective ways to connect with your audience. At The Digital Stride, we run numerous campaigns across various industries, always striving to deliver the best results for our clients. We’ve seen some incredible results; one of our current client campaigns experiences an open rate of 57.8% and a click rate of 12.5%.

In the world of digital marketing, email campaigns remain one of the most effective ways to connect with your audience. At The Digital Stride, we run numerous campaigns across various industries, always striving to deliver the best results for our clients. 

We’ve seen some incredible results; one of our current client campaigns experiences an open rate of 57.8% and a click rate of 12.5%, compared with industry averages of 34.6% and 2.79% respectively! And this isn’t just a one-off - we’ve sent almost a quarter of a million emails in this campaign!

This shows that with the right approach, email marketing can truly thrive. Below are some of our most effective strategies for 2025, based on the latest trends in the industry.

1. Personalisation Beyond First Names

While including the recipient's first name is a good start, true personalisation goes beyond that. In 2025, it’s about tailoring the entire email experience. Segment your lists by behaviour, preferences, and past interactions. Use dynamic content to present offers or articles that are relevant to each subscriber. The more aligned your content is with your audience’s interests, the better your open and click rates will be.

Personalisation can also extend to timing. By analysing when your subscribers are most likely to open emails, you can schedule campaigns to land at just the right moment. A well-timed email feels like it’s arriving at the perfect moment rather than another generic newsletter hitting the inbox.

2. Mobile-First Design

Let’s be honest, most of us design our emails while sitting at a desktop computer and then send a test to ourselves to make sure it works properly. And when it does, we’re happy and schedule it to go out. But have we tested it on a mobile device to make sure it works accurately there?

Mobile devices are the primary source for email opens, so optimising for mobile is a must. Emails that don’t display correctly on smartphones are often deleted within seconds. For higher engagement, ensure your email campaigns are fully responsive, with clear, large fonts, easy-to-tap buttons, and concise, compelling copy.

A single-column layout works best for mobile, allowing content to flow naturally and making it easy for subscribers to scroll through. Don’t forget about the importance of load speed - use optimised images to reduce email loading times, as slow-loading emails are often abandoned.

3. A/B Testing to Refine Strategy

A/B testing is one of the core practices we use to refine and perfect our email campaigns. It’s crucial to continuously test elements such as subject lines, call-to-action (CTA) buttons, images, and email layouts. Even subtle changes can significantly improve engagement metrics. If we’re sending out an email marketing campaign to a large audience, we never do it all in one go. We’ll segment the audience down and test things like subject lines to see if we can get a better open rate as we progress through the campaign.

4. Interactive Elements

Incorporating interactive elements into your emails is another way to enhance your click-through rate. Features such as polls, surveys, or even product carousels embedded in the email allow subscribers to engage directly without leaving their inbox. These elements encourage higher levels of interaction, giving you more insight into your audience while also making your emails more engaging and fun.

While you can’t add a video to an email, you can create a short gif with a play button - this makes it look like a video and can encourage a click to a landing page that is designed to convert.

5. Compelling CTAs and Minimalism

Too much information can overwhelm recipients, resulting in lower engagement. Instead, focus on delivering a clear message with a single, compelling call to action (CTA). By keeping your email design clean and uncluttered, you make it easy for subscribers to focus on your key message and the action you want them to take.

Ensure your CTA stands out visually. Use contrasting colours, bold fonts, or buttons to draw attention. The wording of the CTA is equally important - phrases like "Get Started," "Discover More," or "Unlock Now" are more effective than generic terms like "Click Here."

6. Nurturing Through Automation

One key area we see growth in is email automation. Platforms like Klaviyo and Campaign Monitor make it easy to automate sequences based on customer actions, ensuring the right message is delivered at the right time. Whether it’s a welcome series for new subscribers or re-engagement emails for lapsed customers, automation helps keep your audience engaged without overwhelming them with irrelevant content.

In Summary

Email marketing remains a crucial channel for driving engagement and building relationships. At The Digital Stride, we’re proud to help clients navigate this ever-evolving space, consistently delivering campaigns that outperform industry standards. By focusing on personalisation, mobile optimisation, A/B testing, interactive elements, and automated nurturing, businesses can expect to see impressive and improved results from their email marketing efforts.

If you’re ready to take your email marketing to the next level, contact us at The Digital Stride, and let’s explore how we can optimise your campaigns for higher engagement in 2025 and beyond.

Ben McAdam
October 17, 2024
Ben’s Third Month at The Digital Stride: Learning and Growth
It’s hard to believe that I’m already wrapping up my third month at The Digital Stride. Time has flown by, and this month has been another exciting chapter full of learning, new challenges and personal growth. From SEO strategies to paid social media campaigns, I’ve had the chance to further hone my skills and take on more responsibilities. Here’s a look at what I’ve been up to.

It’s hard to believe that I’m already wrapping up my third month at The Digital Stride. Time has flown by, and this month has been another exciting chapter full of learning, new challenges and personal growth. From SEO strategies to paid social media campaigns, I’ve had the chance to further hone my skills and take on more responsibilities. Here’s a look at what I’ve been up to.

Search Engine Optimisation 

This month, I continued my focus on SEO by helping with content optimisations for one of our clients, a sealant manufacturer. Their diverse range of products made the optimisation process engaging and varied. My primary focus has been on improving the client's performance in search engine results pages (SERPs) for targeted keywords, ensuring that each page I work on is fully optimised to capture the best possible results.

One of the highlights of my SEO work was achieving noticeable results for another client. I managed to boost the rankings of two key terms, both with over 200 monthly searches, now ranking within the top five positions in Google. Seeing the impact of these changes has been incredibly rewarding and a real confidence booster.

Another exciting part of the month was attending Brighton SEO with the team. The experience was invaluable, giving me a deeper understanding of the diverse strategies that SEO professionals employ. The conference offered many insights, from content optimisation to user experience, and I can’t wait to implement what I learned. One talk that was particularly noteworthy was from Mike Weir, who focused on “10 Ways to improve website performance based on behavioural science.” This provided me with insightful strategies into how SEO can enhance user engagement and site efficiency through behavioural science techniques. 

I’ve also been diving into keyword research and content planning for a commercial kitchen client. This has involved analysing competitors, understanding search volumes and determining the most relevant keywords to target based on the client’s current rankings.

Paid Social Media Marketing

Paid social media marketing has been another focus this month. I was given the opportunity to build a campaign from scratch for one of our clients, an exciting and educational experience. From creating audiences to drafting ad copy and setting campaign objectives, I had the freedom to design the entire process from the ground up. Crafting compelling ads and designing creatives to capture attention was a challenge I thoroughly enjoyed. This campaign is due to go live shortly, and I will be monitoring the results to ensure everything runs smoothly.

I’ve also been keeping a close eye on another client’s ongoing campaign, focusing on optimising the budget and making sure we get the most out of every pound spent. This includes developing fresh ad creatives to drive more traffic and making strategic adjustments to ensure successful performance throughout the campaign.

Looking Ahead

This month has been a mix of hard work, creativity and learning. I’m proud of the progress I’ve made and the results I’ve achieved, but I know there’s still much more to learn.

This initially started as a three-month trial to help me explore the world of digital marketing, and now, I’m excited to take the next step and look forward to becoming a full-time member of the team as I continue to develop my SEO and paid social skills, ready to take on new challenges.

Emma Mitchell
October 15, 2024
Maximise Your Marketing Budget in 2025
As we’re planning for the new year ahead, it's the perfect time to take a good look at your marketing plans. A big part of that is making sure you’ve got a solid marketing budget in place to meet your 2025 targets. Even the most creative campaigns won’t hit the mark if they’re not backed by smart financial planning.

As we’re planning for the new year ahead, it's the perfect time to take a good look at your marketing plans.

A big part of that is making sure you’ve got a solid marketing budget in place to meet your 2025 targets. Even the most creative campaigns won’t hit the mark if they’re not backed by smart financial planning. 

To really grow your business and generate more customers, it’s key to align your marketing budget with your bigger business goals. By working closely with your marketing agency and sharing your 2025 goals, you can make your budget work smarter, not harder.

Why Your Marketing Budget is a Must for Growth

Putting Your Resources to Good Use:  A well thought out budget helps you focus your marketing activities that give you the best results, whether that’s through Pay Per Click (PPC), Search Engine Optimisation (SEO), Social Media or Email Marketing.

With a budget in place, you can avoid overspending on channels that aren’t helping you reach your goals and make sure you’re fueling the ones that do.

Keeping Track of Performance: Having a set budget makes it much easier for you to track your performance against your spending, allowing you to see what’s helping you reach your goals and what isn’t.

This means you’ll know exactly which areas of your marketing are getting a return on investment, allowing you to make more informed decisions about your spending.

Aligning with Your Big Picture: Your marketing budget shouldn’t just cover what you’re doing now, it’s got to support your long-term goals too.

Budgeting for your long-term goals, such as increasing marketing share, brand awareness or even reaching specific revenue targets, will give you peace of mind that you’re heading in the right direction for the future.

Working Smarter with Your Marketing Agency

Share the Vision: As a marketing agency, we can help you reach your goals and targets, but we need to know what they are first.

Whether you’re rolling out new products or exploring new markets, sharing your plans and goals with us will ensure your marketing plan lines up with your goals.

Stay Flexible: Sticking to a budget is important, but it’s also smart to allow for flexibility. You never know when an opportunity, such as a trending topic or useful customer feedback, might be a perfect addition to your current marketing.

Having a budget for this allows you to shift your spending quickly and can help you jump on those opportunities ahead of any competitors.

Set Clear Goals: Agree on Key Performance Indicators (KPIs) from the start. Whether you’re aiming for more leads, customers or growth, having clear goals in place means you’ll know exactly how well your campaigns are performing based on your specific goals and targets.

Keep the Conversation Going: Marketing trends shift, and customer behaviours change constantly. We have regular check-ins with all of our clients to ensure you can stay on top of what’s working in your industry, allowing us to adjust your campaigns to continually get the best results.

Setting a strategic marketing budget is a must if you want to see your business grow in 2025. By aligning your budget with your short—and long-term goals and staying in close communication with your marketing agency, you’ll ensure that you’ll get the most out of your budget and see the results you want.

Emma Mitchell
October 9, 2024
Driving Success with Research-Driven Marketing
Renewing a membership may not sound like the most exciting news. But for our clients - and for those of you considering working with us - it’s actually something to get very excited about. We’re proud to announce that we've renewed our membership with the Market Research Society (MRS), and while this might seem like a small detail, the impact it has on your campaigns and business is anything but.

At first glance, renewing a membership may not sound like the most exciting news. But for our clients - and for those of you considering working with us - it’s actually something to get very excited about. We’re proud to announce that we've renewed our membership with the Market Research Society (MRS), and while this might seem like a small detail, the impact it has on your campaigns and business is anything but.

What does it mean for you? It means that you're working with a team committed to research-driven, ethical decision-making. We’re armed with the latest industry insights and backed by the highest standards of professionalism. As members of this prestigious society, we stay ahead of the curve on market trends, enhancing our ability to bring fresh, data-driven strategies to the table

Our membership to the MRS also ensures we have access to continuous professional development (CPD), enhancing the knowledge and skills of our team. By being part of MRS, companies demonstrate their commitment to understanding their clients' markets in-depth and offering insights rooted in rigorous, ethical research practices.

Being part of a robust network of over 5,000 professionals allows us to provide our clients with the latest industry trends, access to high-quality resources, and specialised insights that directly address their business challenges. 

In essence, MRS membership reflects our commitment to delivering strategic, research-based solutions that can be trusted in dynamic market environments.

This commitment was the basis of the development of STRIDE Methodology™, which is the foundation of everything we do at The Digital Stride. We created this process to ensure we thoroughly understand our clients' businesses, their markets, competitors, and target audiences. 

This methodical approach allows us to create tailored strategies that truly resonate with our clients' unique challenges and goals.

Our STRIDE Methodology™ involves 6 key steps:

  1. Seek to Understand

At the heart of everything we do is ‘understanding’. That means taking the time to get to know your business and the market you operate in. We conduct comprehensive market research to uncover customer and market insights, which are used to develop your Marketing Strategy document.

  1. Track & Measure

Changes in GDPR regulations have made accurately tracking and measuring user data increasingly challenging. This makes the measurement stage of our STRIDE Methodology™ critical. Without the correct implementation of a comprehensive tracking and measurement strategy, you’ll invest your marketing budget aimlessly, unable to determine what’s working and what’s not.

  1. Research-based Strategy

At this stage, we use all the insights gained during the ‘Seek to Understand’ phase to develop your Marketing Strategy Blueprint. This tangible, detailed strategy document outlines how to generate the leads and new customers required to achieve your growth objectives.

  1. Innovate & Implement

Once you’ve reviewed and approved your Marketing Strategy Blueprint, our team of experts will start implementing it immediately. This will involve setting up new digital marketing channels, building out proposed campaigns, designing adverts, conducting keyword research, creating specific landing pages, and building reporting tools to keep you informed.

  1. Data-driven Optimisation

As your campaigns accumulate data, our team makes optimisation decisions based on the data collected. At this stage, our early focus on comprehensive ‘tracking and measurement’ comes into its own. With a higher volume of quality data, we can make informed optimisation decisions based on real-world results rather than opinions or hunches, ensuring your campaign is optimised effectively. 

  1. Elevate Performance

Our final step is identifying opportunities to improve your results further and elevate your performance to the next level. Periodically, we’ll step back and examine your marketing to identify new ways to further your growth. This examination could involve introducing a new channel to access your existing target audience at a different stage of their buying journey or a new market segment we’ve identified to expand your reach.

Understanding your audience and competition is crucial in an evolving marketplace. With our Market Research Society membership and STRIDE Methodology™, we ensure that every strategy we craft is built on solid research, continuous optimisation, and a deep commitment to your success. 

Jack Hancock
October 8, 2024
From Cautious to Confident: Reflections of a Junior Digital Marketer at The Digital Stride
I'm struck by how much has changed since I began work at The Digital Stride three months ago. What began as a whirlwind of new terms and concepts has evolved into a journey of practical application and meaningful contribution. This last month has been particularly transformative, pushing me to apply my newfound knowledge in ways I couldn't have imagined at the outset.

I'm struck by how much has changed since I began work at The Digital Stride three months ago. What began as a whirlwind of new terms and concepts has evolved into a journey of practical application and meaningful contribution. This last month has been particularly transformative, pushing me to apply my newfound knowledge in ways I couldn't have imagined at the outset.

Applying Knowledge in Real-World Scenarios

My first month was all about laying the groundwork with Google Ads, Microsoft Ads, and Google Analytics 4. The second month saw me delving into the psychology of marketing and honing my skills in display campaigns and keyword research. This final month has been about putting theory into practice, tackling complex tasks that have truly tested my mettle.

Crafting Compelling Ad Extensions

One of the most exciting projects this month was creating ad extensions from scratch for a new product campaign. This task allowed me to apply the principles I learned from our Director’s (Pete’s) concept-focused sessions and the "Paid Traffic Mastery" course. Crafting these extensions required a deep understanding of our client's products and target audience, and the ability to convey value propositions concisely. It was rewarding to see how these extensions could enhance our adverts' visibility and click-through rates.

Continuous Improvement in Ad Copy

Building on last month's efforts, I continued to review and replace existing ad copy. This ongoing process has sharpened my copywriting skills and taught me the importance of continuous optimisation. It's fascinating to see how small changes in wording or structure can significantly impact advert performance. This month, I tackled improving the ad quality score and click-through rate (CTR) for a client. My main approach was enhancing ad content by adding headlines and descriptions with more keyword inclusions. After implementing these changes, we saw a marked increase in both ad quality score and CTR, validating the effectiveness of our strategy.

Troubleshooting and Problem-Solving

Our PPC manager, Amy, noticed a newly added script in one of our accounts wasn't functioning properly and assigned me to resolve the issue. This script, which we use across several accounts, is designed to remove unwanted ad placements from campaigns automatically. I quickly identified the problem and implemented the necessary fixes. The results were immediate and significant. Once corrected, the script began excluding numerous placements daily, greatly improving our campaign efficiency. This experience reinforced the importance of meticulous attention to detail and perseverance in problem-solving. It also underscored the critical role of technical knowledge in PPC management. Successfully troubleshooting this issue not only gave me a sense of achievement but also validated the technical skills I've developed in this field. The incident demonstrated how applying these skills can directly impact campaign performance and client outcomes.

Expanding on Extension Strategies

In addition to creating new extensions, I reviewed existing ones and created additional extensions for our campaigns. Extensions on a campaign are important because they enhance the visibility, engagement, and performance of ads by providing additional information or interactive elements that go beyond the basic ad format. A big part of my work involved crafting sitelinks, structured snippets, and callout extensions for several campaigns. For the sitelinks, I focused on guiding users to specific landing pages, improving their journey by offering direct links to key sections of the website. With structured snippets, I highlighted important product features and service categories, ensuring users could quickly see what the business offers at a glance. Callout extensions were all about emphasising value propositions like special offers or standout features, helping to make the ads more compelling and enticing. These extensions were critical in enhancing ad relevance, boosting click-through rates, and ultimately driving more conversions. This process allowed me to see how different types of extensions work together to provide a comprehensive advert experience for users. Applying my growing knowledge to enhance our clients' advert presence across various platforms was gratifying.

Stepping into Reporting

Towards the end of the month, I assisted in preparing reports for clients, providing insights on running campaigns. This experience gave me a broader perspective on how our work translates into tangible results for clients. It also improved my data visualisation and communication skills, as I learnt to present complex information in a clear, actionable format.

Reflecting on Growth

Looking back on these three months, I'm amazed at how far I've come. From the initial Google Skillshop certifications to now contributing meaningfully to client campaigns, every step has been a learning opportunity. The supportive environment at The Digital Stride, especially the mentorship from Amy, Pete and Simon (our Director), has been instrumental in my rapid growth.

Looking Ahead

As I wrap up this internship, I'm excited about the future of digital marketing and my role in it. I'm keen to continue developing my skills in PPC management, particularly in areas like automation and AI-driven strategies. The foundation I've built here at The Digital Stride has prepared me well for the challenges and opportunities that lie ahead in this dynamic field.

Final Thoughts

This internship has been more than just a learning experience; it's been a journey of personal and professional growth. The key takeaway from these three months is the importance of continuous learning and adaptation in the ever-evolving world of digital marketing. I'm grateful for the opportunity I've had at The Digital Stride and excited to see where this experience will take me in my career.

To future interns and aspiring digital marketers: embrace every challenge, ask questions, and never stop learning. The digital marketing landscape is vast and ever-changing, but with persistence and curiosity, you can thrive in this exciting field.

Finally, I'm delighted to be able to share that I've officially started a full-time contract at The Digital Stride as a Junior PPC Executive! 

Ben McAdam
September 16, 2024
Ben’s Second Month as a Junior Digital Marketer at The Digital Stride
In his second month at The Digital Stride, Ben has developed his skills in Search Engine Optimisation (SEO) and Social Media Marketing. Working on SEO content creation, competitor analysis and keyword improvements. Ben also created an organic social media proposal and managed a paid campaign budget.

My second month at The Digital Stride has been just as rewarding as the first, with a particular focus on Search Engine Optimisation (SEO) and Paid Social Media Marketing. The range of projects I’ve been involved in has given me the opportunity to expand my skill set and think more strategically. I’m excited to share my experiences and key takeaways from this past month.

SEO Content Creation and Optimisation

This month, I had the privilege of working on SEO content for a variety of clients. Each project brought a different topic and industry, challenging me to adapt my writing style and optimise the content for each client’s unique goals. The diversity in topics has been a fantastic way to sharpen my ability to think outside the box, ensuring that every piece not only reflects the client’s brand but also performs at its best in terms of SEO. Tailoring content to boost performance has become a skill I’m continuing to refine, and the results have been incredibly satisfying.

Beyond content creation, I’ve delved deeper into SEO optimisations. I spent time conducting competitor research and analysing backlink profiles, which has been a particularly interesting and rewarding aspect of the experience. Gaining insights into what competitors are doing and how our clients can improve their SEO performance has given me a more strategic understanding of the field. In addition, I’ve learned a lot about technical SEO, diving into the intricacies of this field and exploring new ways to enhance our clients’ digital presence.

Something I am particularly proud of is successfully moving a keyword, for one of our clients, from position 100 to position 7 through SEO driven content and optimisations. This highlights the power of keyword research and optimisation in boosting search visibility and driving results.

Organic Social Media Focus

I have also had the opportunity to develop a proposal for an organic social media campaign for a client, which was a valuable learning experience. I focused on key elements such as defining the objectives, target audience and content strategy to drive engagement. A key part of the proposal was demonstrating the potential of organic social media to build long-term brand loyalty and visibility without full reliance on paid ads.

In addition, I created visual templates to show how the client's social media pages would look, ensuring a cohesive brand aesthetic, and developed a detailed content schedule to maintain consistent posting. This experience helped me sharpen my skills in building and presenting effective, strategic social media plans.

Paid Social Media Campaign Management

One of the most hands-on experiences this month has been managing the budget for one of our clients’ paid social media campaigns. This involved analysing the expected budget spend, cost-per-result (CPR), and overall performance metrics to ensure that our client’s marketing spend delivers optimal results. It’s been a challenging yet exciting responsibility, as I’ve had to apply both creativity and analytical thinking to determine the best structure for the budget.

In addition to budgeting, I also worked on new ad creative for these campaigns. Designing ads and tracking their performance has been a valuable experience. I’m particularly proud of the new ad creative, which I believe will enhance the results further by engaging the target audience more effectively.

Learning and Problem Solving

Overall, this month has provided me with valuable experiences. I’ve learned a great deal by actively solving problems and coming up with innovative solutions for our clients. Each challenge has been an opportunity to grow, and I’m excited to continue building my expertise in SEO and Paid Social Media Marketing.

As I move into my third month, I aim to deepen my understanding of both organic and paid social strategies while continuing to improve my SEO skills. I’m grateful for the support and mentorship from the team at The Digital Stride and I am eager to see what the next month brings.

Jack Hancock
September 12, 2024
Diving Deeper: My Second Month as a Junior Digital Marketer at The Digital Stride
Jack reflects on his second month as a Junior Digital Marketer at The Digital Stride. It's been a month packed full of learning, challenging tasks, and valuable experiences, which have offered eye-opening insights into the world of digital marketing. Highlights have included a weekly mentoring session with Pete, our strategic director and co-owner, which has been highly informative.

As I wrap up my second month as a Junior Digital Marketer at The Digital Stride, I'm amazed at how much I've learned and grown in such a short time. This month has been filled with valuable experiences, challenging tasks, and further eye-opening insights into the world of digital marketing.

Mentorship and Learning

One of the highlights of this month has been the introduction of weekly sessions with our strategic director and co-owner, Pete. With his master's in psychology and extensive industry experience, Pete has been an invaluable mentor. These sessions have significantly enhanced my understanding of fundamental marketing principles, adding important context to Pay-Per-Click (PPC) marketing. Pete's psychological aspects of marketing have given me a unique perspective on how to craft more effective campaigns.

Furthermore, I completed the "Paid Traffic Mastery" course offered by Digital Marketer. This comprehensive course has equipped me with a solid foundation in paid traffic strategies. I'm excited to share what I've learned with my colleagues through an upcoming presentation, focusing on the key insights I found most valuable.

Enhancing Display Campaigns

One of my main tasks this month was to identify scripts that could enhance our display campaigns. After thorough research, I successfully implemented a script for automatic placement exclusions. The real challenge was adapting this script to align with our campaign goals. This experience taught me the importance of not just finding tools but adapting them to fit specific needs. The benefit of this implementation is more efficient campaigns with reduced wasted spend on irrelevant placements.

Keyword Research

Keyword research has been another crucial area of focus. Our client, a leader in the macerator market, is looking to introduce new products. This task required me to dive deep into the industry, understand the target audience, and identify potential search terms that could drive qualified traffic. This research will be instrumental in ensuring a strong market entry for these new products.

Improving Ad Copy

Continuing from last month's efforts, I've been working on improving our ad copy. By replacing underperforming ads with fresh, more compelling content, we expect an uptick in click-through rates. This ongoing process of testing and refining ad copy has shown me the dynamic nature of digital marketing and the importance of continual optimisation.

New Market Opportunities

A new challenge I've taken on is exploring opportunities for our client in the bathroom market. This involves analysing previous Microsoft Ads campaigns and assessing their potential for translation to Google Ads. It's a complex task that requires careful consideration of platform differences and product-market fit. This project has broadened my understanding of cross-platform marketing strategies and the nuances of different advertising ecosystems.

Challenges and Growth

While this month has been filled with successes, it hasn't been without its challenges. Balancing multiple projects and learning new concepts simultaneously has tested my time management abilities. However, challenges have been invaluable learning experiences, pushing me to grow both professionally and personally.

Reflection and Future Outlook

As I reflect on this month, I'm struck by how much more confident I feel in my role. The hands-on experience I'm gaining at The Digital Stride is proving to be an excellent complement to my theoretical knowledge. I'm learning that digital marketing is as much about creativity and adaptability as it is about technical skills and data analysis.

Looking forward, I'm keen to delve deeper into the psychological aspects of marketing that Pete has introduced. I believe this will give me a unique edge in crafting more effective campaigns.

This internship is not just teaching me about digital marketing; it's showing me the importance of continuous learning, adaptability, and the power of mentorship in professional growth. As I move into my third month, I'm more motivated than ever to take on new challenges and contribute to The Digital Stride's success.

Ben McAdam
August 20, 2024
Ben’s journey as a Junior Digital Marketer: One Month at The Digital Stride
In his first month as a Junior Digital Marketer at The Digital Stride, Ben has experienced a wealth of learning opportunities, particularly in Search Engine Optimisation (SEO) and Social Media Marketing. He's completed various digital marketing certifications, including Google Analytics 4 and Digital Marketer's mastery courses. Take a look at what else Ben's been up to here.

My first month as a Junior Digital Marketer at The Digital Stride has been filled with many learning experiences. With a focus on Search Engine Optimisation (SEO) and Social Media Marketing, this first month has laid a strong foundation for my development in the digital marketing space and I am excited to share some of my progress and the lessons I’ve learnt so far.

Firstly, I have immersed myself in a variety of digital marketing courses and certifications. This includes the Google Analytics 4 (GA4) certification in the Google Skillshop. I have also completed Digital Marketer’s mastery courses in Social Media, Content Marketing, Search Marketing and Digital Marketing. These certifications have not only broadened my understanding of the industry but also provided me with knowledge in specific areas where I would like to specialise in the future. 

One of my highlights so far at The Digital Stride has been working on many different SEO campaigns. With direction from Steve and Dave, I was able to optimise different pieces of content to fit the unique needs of each client whilst also ensuring optimisation for SEO purposes. Each project brings a new topic to explore and for anyone considering a career in this field, especially within an agency, the diversity of work is something that makes each day more and more exciting. 

My role at The Digital Stride has also involved managing social media campaigns across platforms such as Meta. Initially, the complexity of tools like Meta Business Manager felt overwhelming. However, with the support and guidance of Simon, I quickly got up to speed. His mentorship, along with the collaborative environment at The Digital Stride, has been key in helping me navigate the challenges of social media marketing, particularly in optimising campaigns to achieve the lowest cost-per-result (CPR).

In addition to practical experiences, I’ve gained proficiency in essential digital marketing tools such as SEMrush. This tool has proven very useful, aiding in content creation, keyword research and position tracking, enabling me to deliver more accurate and optimised content and SEO strategies.

I’ve also been entrusted with working on the The Digital Stride Instagram account, which is currently undergoing a rebranding process. This responsibility has allowed me to plan and implement strategies that will shape the brand’s future presence on social media.

Reflecting on my first month at The Digital Stride, I’m proud of the progress I’ve made and excited for the journey ahead. The combination of structured learning, real world application and the supportive team environment has made this experience both enriching and educational. 

Over the next month I hope to hone in on what I have learnt in this first month and become a more complete digital marketer, helping the team with SEO campaigns, social media management and providing insight on new ideas where possible. 

Amy Eburne
August 7, 2024
Goodbye Miromedia, Hello The Digital Stride: The Rebrand
After 22 years of the iconic blue and white themed Miro logo, this summer we announced the launch of our refreshed look and brand name: The Digital Stride. As of June 2024, Miromedia was rebranded into The Digital Stride, better reflecting how the business has grown into a forward-thinking agency, delivering unique solutions for our clients.

Why The Digital Stride?

Choosing the name for our rebrand was truly a collaborative process, with the whole team involved. We considered our culture, what we deliver, our ethos, and who we are.

All of which led us to understand the following about ourselves as a team as we;

  • Seek to understand
  • Track and measure
  • use Research-based strategy
  • Innovate and implement
  • make Data-driven optimisations
  • Elevate performance

Leading to the very apt name, The Digital Stride! Whilst we’ve always followed these principles in practice, we’re now able to showcase these through our name, branding and new website.

As a team of skilled and experienced specialists, we really do STRIDE with our delivery for clients, so there’s no greater word for it.

You can learn more about what STRIDE means to us and our STRIDE Methodology™ here.

Who makes up the team?

On top of the rebrand of our name, we have also seen some changes in our team too.

Ian and Pete are now joined by Steve and Simon as Directors of The Digital Stride, leading the direction of the new Digital Stride.

Steve will continue with new business and directing the SEO team and Simon will continue as the operational lead.

We have also widened our team with two new junior digital marketers coming on board for the summer, Jack and Ben.

A big part of who we are is that we love to learn and share our learnings to keep the team and our clients up to date with the latest industry news and insights.

So it’s only apt that we continue to do so by giving training and experience to new team members to help them learn and develop in the best way possible.

Will Miromedia ever be used again?

You may see our old ‘Miro’ name from time to time as our legal name is still Miromedia for now.

If you’re an existing client, you can continue to expect the same fantastic service and great results under our new name. 

Whilst Miro has been our foundation, The Digital Stride represents who we are now and how we deliver solutions to help develop and grow our clients.

Jack Hancock
August 1, 2024
Jack's July Journey: A Month of Growth and Learning as a Junior Digital Marketer
Jack, a Junior Digital Marketer at The Digital Stride, shares his experiences from his first month at the company, focusing on Pay-per-click (PPC) campaigns. Under the guidance of Senior PPC Manager Amy, Jack has gained proficiency in Google Ads, Microsoft Ads, and Google Analytics 4, complementing his hands-on training with certifications and courses. Find out more about his experiences here.

Hello there! I'm Jack, a Junior Digital Marketer at The Digital Stride (TDS) with a focus on Pay-per-click (PPC). My journey began on July 1st 2024 and have had the privilege of working closely with Amy, our Senior PPC Manager, who is guiding me through this exciting journey. I'm documenting my journey at TDS over the coming months, sharing the growth and learning experiences along the way.

From day one, I immersed myself in the world of Google Ads, Microsoft Ads, and Google Analytics 4, becoming proficient in these platforms. Through Google Skillshop certifications in Search Ads, AI-powered Shopping Ads, Display Ads, Video Ads, and Google Analytics 4 (GA4), I’ve gained a deeper understanding of creating and optimising campaigns, leveraging data-driven insights, and effectively targeting audiences.

Additionally, I have begun studying the ‘Paid Traffic Mastery’ course from Digital Marketer. My goal for this course is to provide me with advanced techniques for driving traffic and maximising Return on Investment (ROI). This complements the hands-on training I'm receiving from Amy, blending theoretical knowledge with practical application. The combination of structured learning and real-world experience has boosted my confidence and proficiency in managing PPC campaigns.

My primary focus has been on the processes we follow to optimise our campaigns, ensuring top performance for our clients. Despite limited experience at the start, I already have a much deeper understanding of paid traffic and how to execute essential optimisation processes, such as search query reviews, and ad copy reviews. The entire team has been instrumental in my development, and I've gained valuable insights from each member.

My proudest moments this month involved improving our campaigns by adjusting bids, replacing underperforming ad copy, and identifying new keywords to target. Amy welcomed my suggestions and, after discussing the thought processes behind them, agreed to implement many of them. Team collaboration has allowed me to deliver high-quality work and contribute positively to our clients' success - an essential asset at The Digital Stride.

However, challenges were not absent. Once, while analysing conversions year-on-year, I encountered data gaps due to factors beyond our control. This obstacle prompted me to seek guidance from Amy, who steered me toward the next steps to take. The team's assistance during times of challenge has been crucial in helping me along my development path. From this experience, I learned the importance of seeking advice from seasoned professionals who can offer valuable insights and help you find solutions.

As I move forward, I'm excited to be more involved in campaigns and witness the positive impact of my suggestions on our clients' businesses. Making a positive difference is crucial to me, and I'm eager to further develop my skills in paid search and refine my optimisation processes.

My month at Digital Stride has been both enriching and educational, and filled with significant learning and growth. Collaborating with such a supportive team has been incredibly rewarding. The key takeaway for this month is that, at The Digital Stride, we all work collectively to ensure we achieve the best possible results for our clients.

I'm excited to share more updates as I continue to explore and indulge in the world of digital marketing.

Emma Mitchell
July 26, 2024
Understanding Conversational Marketing.
Conversational marketing focuses on real-time, personalised customer interactions via chatbots and messaging apps, enhancing engagement and satisfaction compared to traditional broad messaging. It provides immediate responses, valuable insights, and scalable solutions through AI-powered tools. This article explores its distinctions, benefits, and key tools in detail.

Conversational marketing is a new approach to engaging with customers that encourages real-time, one-on-one conversations to build more personalised relationships and drive sales. Unlike traditional marketing, which often relies on broad messages sent to large audiences, conversational marketing focuses on personalised interactions, typically initiated by the customer through chatbots, messaging apps, and live chat.

The goal is to provide immediate, personalised responses to customer enquiries, creating a more engaging and satisfying user experience.

How Does It Differ from Traditional Marketing?

Personalisation vs. Broad Messaging:
Traditional Marketing

Uses mass communication strategies like TV ads, email blasts, and print media to reach a wide audience. The message is often generic and aimed at appealing to as many people as possible.

Conversational Marketing

Focuses on personalised interactions. Each conversation is tailored to the individual’s needs and preferences, making the experience more relevant and engaging.

Real-Time Interaction vs. Scheduled Campaigns:
Traditional Marketing:

Involves pre-planned campaigns that are launched according to a schedule. Customer feedback and interaction typically happen later, if at all.

Conversational Marketing:

Occurs in real-time, allowing immediate responses to customer questions and concerns. This instant interaction helps build trust and rapport quickly.

Customer-Centric vs. Product-Centric:
Traditional Marketing

Often focuses on promoting products or services, highlighting features and benefits in a one-way communication style.

Conversational Marketing

Centers around the customer, aiming to understand their needs and provide solutions through meaningful dialogue.

Benefits of Conversational Marketing

Enhanced Customer Experience

Conversational marketing makes customers feel valued and understood by offering real-time, personalised responses. This leads to higher satisfaction and loyalty.

Increased Engagement

Interactive conversations keep customers engaged longer than static adverts. This deeper engagement can lead to higher conversion rates.

Better Insights

Direct conversations provide valuable insights into customer preferences, pain points, and behaviour. This data can inform future marketing strategies and product development.

Improved Lead Generation

Chatbots and live chat tools can qualify leads by asking relevant questions and gathering information. This helps sales teams focus on high-quality leads, improving efficiency.

Scalability

With the help of AI-powered chatbots, businesses can handle thousands of conversations simultaneously without compromising on the quality of interaction. This makes it possible to offer personalised service at scale.

Examples of Conversational Marketing Tools

Chatbots

Automated programs that can simulate human conversation, answer FAQs, and guide users through processes.

Live Chat

Real-time text-based interaction with a human representative, providing immediate assistance to website visitors.

Messaging Apps

Platforms like Facebook Messenger or WhatsApp where businesses can interact with customers in a familiar, convenient setting.

Voice Assistants

Tools like Amazon’s Alexa or Google Assistant enable voice-based interactions, making it easy for users to get information hands-free.

Conclusion

Conversational marketing represents a shift towards more interactive, customer-centric communication. By focusing on real-time, personalised conversations, businesses can enhance the customer experience, gain valuable insights, and drive more effective engagement. 

As technology continues to evolve, the potential for conversational marketing will only grow, offering brands even more ways to connect with their audience.

Ian Hancock
July 24, 2024
The Top 5 Benefits of SEO: Why Your Business Needs It.
Discover the transformative power of SEO for your business. From enhancing visibility and credibility to driving more traffic and improving user experience, delve into the top five benefits of SEO and learn why it's an essential strategy for any company looking to succeed in today's digital landscape.

In the digital age, where the internet is the primary source of information for millions, ensuring your business has a strong online presence is crucial. Search Engine Optimisation (SEO) is a powerful tool that can significantly boost your visibility, credibility, and overall success. Here are the top five benefits of SEO and why it's essential for your business.

1. Enhanced Visibility and Higher Rankings

One of the primary benefits of SEO is improved visibility in search engine results pages (SERPs). When potential customers search for products or services related to your business, you want to appear as high as possible in the results. A high ranking increases the likelihood that users will visit your website over a competitor's.

SEO involves optimising your website's content, structure, and performance to make it more appealing to search engines like Google. By using targeted keywords, creating high-quality content, and ensuring your site is user-friendly, you can improve your ranking and increase your visibility to potential customers.

2. Increased Web Traffic

Higher visibility and better rankings naturally lead to increased web traffic. When your site appears on the first page of search results, it is more likely to receive clicks. This influx of visitors can significantly boost your business, leading to more inquiries, sales, or other desired actions.

SEO is not just about attracting any traffic; it focuses on bringing in quality traffic that is more likely to convert into customers. By targeting specific keywords and optimising your site for relevant searches, you attract users who are actively looking for what you offer, increasing the chances of conversion.

3. Cost-Effective Marketing

Compared to traditional marketing methods, SEO is incredibly cost-effective. While there is an initial investment in optimising your website and creating content, the long-term benefits far outweigh these costs. Unlike paid advertising, where visibility ends as soon as you stop paying, SEO provides ongoing results.

Investing in SEO is like planting a tree: it requires time and effort upfront, but once it starts growing, it continues to yield benefits with minimal ongoing costs. This makes SEO an excellent long-term marketing strategy, particularly for small and medium-sized businesses with limited budgets.

4. Improved User Experience

A significant part of SEO involves enhancing the user experience on your website. Search engines favour sites that offer a seamless, engaging experience, so optimising for SEO often means improving your site's speed, navigation, and mobile-friendliness.

A well-optimised website is easy to navigate, loads quickly, and is accessible on all devices. This not only pleases search engines but also provides a better experience for your visitors. A positive user experience encourages visitors to stay longer, explore more pages, and ultimately take the desired action, whether it's making a purchase, filling out a form, or signing up for a newsletter.

5. Building Credibility and Trust

Appearing on the first page of search results conveys credibility and trust to users. Most users trust search engines to provide them with the best results, and if your site appears among the top results, it signals that you are a reputable and reliable source.

SEO also involves creating high-quality, authoritative content that provides real value to your audience. By consistently offering useful information, answering questions, and addressing the needs of your customers, you build trust and establish your brand as an authority in your industry.

In conclusion, SEO offers numerous benefits that can transform your business's online presence. From enhanced visibility and increased web traffic to cost-effective marketing, improved user experience, and building credibility and trust, SEO is an essential strategy for any business looking to thrive in the digital age. By investing in SEO, you are investing in the long-term success and growth of your business. Don't miss out on the opportunities that SEO can bring—start optimising your website today and reap the rewards for years to come.